Posted by Editor on Aug 25, 2011 in Call Center Crm | 0 comments Effective Specialty Automotive Repair Marketing through Information Technology
Specialty automotive repair shops can easily be perceived as a cottage industry when compared to dealership centers that offer repairs and easy access to parts. But this does not have to be true. Specialty automotive repair shops should be viewed as the place you can rely on in terms of quality of work because they are the shops-around-the-corner of the specialty automotive industry, which is to say that their work is motivated by passion.
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While you work for passion, you?d still want to have enough income to keep working. And you?d want specialty car owners to know that they should go to you and not the dealership centers. How do you do this?
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It?s simple enough?you do it through online marketing. Online marketing can boost your popularity through improving your internet presence. According to studies, around 70% of prospective clients go online to initially look for whatever it is that they are trying to find. And that could be you.
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Online specialty automotive repair marketing can be done by putting up your company?s website first. Your website is like your virtual receptionist. Everything that you want your client to know should be there. And everything that?s there should be presented in a manner that?s clear and clean, with special attention to the layout. The layout should match your business and your integrity.
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When you are online, the next goal is to get enough traffic on your website by distributing your information. Most online marketing companies utilize a multitude of methods to achieve this. Their aim is to get your website as much traffic as possible. Traffic, for your specialty automotive repair marketing, is equal to attention. The more attention you get, the better.
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But of course you want the good kind of attention, if possible, at all times. Your online marketing company should be able to achieve this by providing superb customer relations management or CRM. CRM services range from having a customer support call center to regularly sending a tire service reminder to people whom your system says need it. With all of this in order, you are sure to compete with dealership centers in no time.
Visit www.customerlink.com for more details.
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